Home → User's Guide & Information → Getting Started → 401 - Authorization Required
If you receive a 401 - Authorization Required notification when trying to view shows in the NSV Archive, you are using an old playlist, or your account is expired. Only Active Members can view the NSV Archive.
If you have recently changed your password, but have not updated your playlist, it will not play. Instead, your Winamp or VLC Player will show a 401 Authorization Required notification.
If you are current with your subscription payment but are still receiving a 401 Authorization Required notice, please submit a Support Request and we will determine why you are having a problem. Please attach the saved Playlist that you are having a problem with. Do not forget to include your Username!